Legal

Accessibility Statement

Last updated: May 2025

Our commitment

PDAM Group is committed to making this website accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we have done

We have designed this website with accessibility in mind, including: sufficient colour contrast ratios throughout; keyboard navigation support for all interactive elements; semantic HTML structure with appropriate heading hierarchy; descriptive alt text for images; visible focus indicators; form labels associated with their inputs.

Known limitations

We are aware that some areas of the website may not fully meet accessibility standards. We are actively working to address these issues. If you encounter a specific accessibility barrier, please contact us and we will do our best to provide the information in an accessible format.

Feedback and contact

If you experience any accessibility issues on this website, or if you need information in an alternative format, please contact us at [email protected]. We aim to respond to accessibility queries within 5 working days.

Enforcement procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.